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Consumer Guides
 
Note:  Some of the files on this page are in PDF format.  Acrobat Reader™ must be downloaded and installed on your computer to read them.
Child Care:
 A Parent's Guide To Child Care [PDF 155KB] introduces you to certified and licensed child care in Arizona
 A Parent's Child Care Checklist [PDF 105KB] is designed to help you choose the right child care facility for your child
 Written Documentation of Corrections Instructions and Chart [PDF 123KB] is designed to help centers and group homes respond correctly to Statements of Deficiencies 
 Helpful Telephone List for Child Care Providers [PDF 80KB]
 Head Lice Management in the School Environment [PDF 102KB]
 Map to Offices  [PDF 187KB] 
 Office of Child Care Licensing Most Frequently Asked Questions and Answers [PDF 88KB]
Assisted Living:
 Guide to Choosing an Assisted Living Facility [PDF 85KB]
 Health Care Fraud: Schemes to Defraud Medicare, Medicaid, and Private Health Care Insurers [PDF 30KB]
Long Term Care:
 A Consumer's Guide to Nursing Homes [PDF 76KB]
 The Nursing Home Survey Process [PDF 91KB]
 Resident Rights [PDF 73KB]
 Medicare Nursing Home Evaluation Checklist [PDF 19KB] 
Medical Facilities:
 Hospital Tips [PDF 9KB]
Special Licensure:
 SHHH - How to Select a Hearing Aid
 AARP - When Hearing Grows Difficult

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