Arizona State Hospital

Quality Resource Management

The Quality Resource Management Department (QRM) performs a variety of functions within the Hospital. Among these are oversight of the quality and appropriateness of care provided at the Hospital through the Performance Improvement and Utilization Management processes.

Each department and treatment program identifies areas for improvement every year and provides the Performance Improvement Director with quarterly reports on their progress. The Utilization Manager reviews all admissions for appropriateness and verifies the need for continued stay at the Hospital. This person also evaluates the necessity and quality of care provided to our patients by outside contracted services, such as community hospitals.