The Bureau of Emergency Medical Services & Trauma System, Arizona Department of Health Services, inspects all air and ground ambulances in Arizona, issues Certificates of Necessity (CON) for ambulance service areas, sets rates for licensed ambulance services, and investigates complaints against ambulance providers.
The Bureau has four regional offices.  Each regional office is responsible for ground and air ambulance registration in their region.  Click here for more information about the ambulance registration process.

The Ambulance and Regional Services Section oversees the regulatory process for ambulance services in Arizona.  Regulation includes all matters affecting services to the public, service areas, ambulance response times, and rates and charges.  This section also audits ambulance companies to ensure providers are charging appropriately.

The following links are specific areas of interest.

• Ground Ambulance Certificate of Necessity (CON) Program

• CON Holders and Boundaries

• CON Hearing Schedule

• Ambulance Rates and Charges/Annual Reporting

• Ground Ambulance Service Rate Schedule [PDF 18K]

• Air/Ground Ambulance Services Listing  [PDF 129K]

• Statutes and Rules Pertaining to Ground Ambulance Regulation

• Air Ambulance Service Rate Schedule [PDF 12K] (Updated 4-22-2008)

• Air Ambulance Rules [PDF 2Mb] (Updated 4-8-2006)
• Air Ambulance License Application [PDF 72K] (Updated 4-8-2006)
• Air Ambulance Registration  [PDF 44K]  [DOC 60K]

• EMT-P and Qualified EMT-I Drug List; EMT-I Drug List; EMT-B Drug List

For further information on ambulance issues, please contact either:

Joel Bunis, Section Chief
Ambulance & Regional Services Section

(602) 364-3189

bunisj@azdhs.gov

Ithan Yanofsky
CON/Rates Program Manager

(602) 364-3173
yanofsi@azdhs.gov