| Eddy Broadway, Bureau Chief
The Bureau of Quality Management and Evaluation assumes responsibility for quality assessment and continuous quality improvement, utilization review, risk management and development of outcome measurement reports. The Bureau
Chief chairs statewide monthly meetings of RBHA QM Coordinators to recommend, review and implement standards of care and practice guidelines.
Bureau Accomplishments The Bureau of Quality Management and Evaluation
(BQME) has led Division-wide efforts to implement the ADHS/DBHS Quality Management/Utilization Management Plan 5.2 during FY 1999. The QM/UM Plan defines a comprehensive, continuous quality assessment and improvement process for behavioral health services in Arizona. The purpose of the QM/UM Plan is to ensure procedures are in place to evaluate the delivery of behavioral health services and to make recommendations for the measurement and improvement of client care as well as the administrative and fiscal management of the Regional Behavioral Health Authorities
(RBHAs).
In order to carry out the activities of the QM/UM Plan, the Division underwent a reorganization in fiscal years 1998 and 1999.
During FY 1999, the Bureau of Quality Management and Evaluation
(BQME) completed hiring for all new positions created as a result of the FY 1998 DBHS reorganization. The newly constituted BQME has provided active leadership within the DBHS for the oversight and monitoring of the behavioral health service delivery system in Arizona. The units within the BQME include:
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