Quality Management Operations assumes responsibility for 4 major areas within Behavioral Health Services:

• Office of Performance Improvement
• Office of Medical Management
• Office of Monitoring and Oversight

These areas work together to develop and implement a system of continuous quality improvement by establishing performance measures, evaluating individual T/RBHA and statewide performance through data collection methods, identifying areas for improvement, and implementing improvement initiatives.

QMO Reports - Quality Updates: See how T/RBHAs are performing

QMO Plans

• Quality Management /Medical Management/Utilization Management (QM/MM/UM) Plan

• Maricopa County QM Plan