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Division of Behavioral Health Services
Cultural Competence
 

In light of Arizona’s rapidly changing demographics, the delivery of behavioral health services by competent providers to cultural and linguistic racial and ethnic minority populations has become a priority. Representatives from the Arizona Department of Health Services, Division of Behavioral Health Services in conjunction with contracted Tribal and Regional Behavioral Health Authorities (T/RBHAs) and their subcontracted providers have established a Cultural Competency Advisory Committee, which meets monthly to strategize and discuss implementation initiatives. Three Subcommittees – Training, Data and Translation/Interpretation – also meet monthly to focus on specific issues.

The resources found on this page are meant to provide T/RBHAs, behavioral health providers, and behavioral health recipients with access to:

  • ADHS/DBHS Cultural Competency Initiatives;
  • Resources to assist in the delivery of culturally competent behavioral health services; and
  • Research on issues related to cultural competency.

 

ADHS/DBHS Cultural Competency Initiatives

Cultural Competency Plan 2008-2009PDF

ADHS/DBHS Cultural Competency Annual Review (2005-2006) and Plan for 2006-2007PDF

ADHS/DBHS Policy and Procedure CO 1.2, Cultural Competency
PDF

ADHS/DBHS Cultural Competency Organizational Assessment ProtocolPDF

ADHS/DBHS Cultural Competency Activities AssessmentPDF

ADHS/DBHS Personal Cultural Competency Self-AssessmentPDF



Cultural Competency Resources

DBHS Diversity Fact Sheet [PUB 137K]

DBHS English/Spanish Glossary of Behavioral Health TermsPDF

Arizona Civil Rights and Advocacy OrganizationsPDF

Culturally and Linguistically Appropriate Services (CLAS) in Healthcare Standards

The Office of Minority Health, Cultural Competence

The National Center for Cultural Competence, Georgetown University

Translated Agency Signage Templates (English, Spanish, Chinese, Arabic and Navajo)

English/Spanish Medical Encyclopedia
 


Cultural Competency Research

Agency for Healthcare Research and Quality, Cultural and Linguistic Competency

Struggle to Communicate: Medical Interpretation in Arizona, St. Luke’s Health Initiatives, 2004PDF

Meeting the Mental Health Needs of American Indians and Alaska Natives, Spero M. Manson, 2004
PDF

Compendium of Cultural Competence Initiatives in Health Care, The Henry J. Kaiser Family Foundation, 2003PDF

Cultural Competence in Health Care: Emerging Frameworks and Practical Approaches, The Commonwealth Fund, 2002PDF

Cultural Competency Standards in Managed Care Mental Health Settings: Four Underrepresented/Underserved Racial Ethnic Groups, 2001

Cultural Competence Works: Using Cultural Competence to Improve the Quality of Health Care for Diverse Populations and Add Value to Managed Care Arrangements, Health Resources and Services Administration, U.S. Department of Health and Human Services, 2001PDF

Culture, Race and Ethnicity, A Supplement to Mental Health: A Report of the Surgeon General, 1999



Cultural Competency Reports

Diversity Report - July 2006 to June 2007PDF

Deaf and/or Hard of Hearing Survey of Providers – October 2007 to May 2008PDF

More Annual Reports can be view on our Annual Reports page


[*Files indicated as PDF require Acrobat Reader™.]

 

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