In
light of Arizona’s
rapidly changing demographics, the delivery of behavioral health services
by competent providers to cultural and linguistic racial and ethnic
minority populations has become a priority. Representatives from the
Arizona Department of Health Services, Division of Behavioral Health
Services in conjunction with contracted Tribal and Regional Behavioral
Health Authorities (T/RBHAs) and their subcontracted providers have
established a Cultural Competency Advisory Committee, which meets monthly
to strategize and discuss implementation initiatives. Three Subcommittees
– Training, Data and Translation/Interpretation – also meet monthly to
focus on specific issues.
The resources found on this page are meant to provide T/RBHAs, behavioral
health providers, and behavioral health recipients with access to:
- ADHS/DBHS Cultural
Competency Initiatives;
- Resources to assist in
the delivery of culturally competent behavioral health services; and
- Research on issues
related to cultural competency.
ADHS/DBHS
Cultural Competency Initiatives
ADHS/DBHS Cultural Competency Annual Review (2005-2006)
and Plan for 2006-2007 [PDF 127K]
ADHS/DBHS Policy and Procedure CO 1.2,
Cultural Competency [PDF 727K]
ADHS/DBHS Cultural Competency Organizational Assessment
Protocol [PDF 265K]
ADHS/DBHS Cultural
Competency Activities Assessment [PDF 55K]
ADHS/DBHS Personal
Cultural Competency Self-Assessment [PDF 30K]
Cultural Competency Resources
DBHS Diversity Fact Sheet [PUB 137K]
DBHS English/Spanish
Glossary of Behavioral Health Terms [PDF 53K]
Arizona Civil Rights and
Advocacy Organizations [PDF 38K]
Culturally
and Linguistically Appropriate Services (CLAS) in Healthcare Standards
The
Office of Minority Health, Cultural Competence
The National Center for Cultural Competence, Georgetown University
Translated Agency Signage Templates
(English, Spanish, Chinese, Arabic and Navajo)
English/Spanish
Medical Encyclopedia
Cultural Competency Research
Agency for Healthcare
Research and Quality, Cultural and Linguistic Competency
Struggle to Communicate: Medical Interpretation in Arizona, St. Luke’s
Health Initiatives, 2004 [PDF 298K]
Meeting the Mental Health Needs of American Indians
and Alaska Natives, Spero M. Manson, 2004 [PDF 488K]
Compendium of Cultural Competence Initiatives in Health Care, The Henry
J. Kaiser Family Foundation, 2003 [PDF
435K]
Cultural Competence in Health Care: Emerging Frameworks and Practical
Approaches, The Commonwealth Fund, 2002
[PDF 335K]
Cultural Competency Standards in Managed Care Mental Health Settings:
Four Underrepresented/Underserved Racial Ethnic Groups, 2001
Cultural Competence Works: Using Cultural Competence
to Improve the Quality of Health Care for Diverse Populations and Add
Value to Managed Care Arrangements, Health Resources and Services
Administration, U.S. Department of Health and Human Services, 2001 [PDF
822K]
Culture, Race and Ethnicity, A Supplement to Mental Health: A Report of
the Surgeon General, 1999
[*Files indicated as PDF require
Acrobat
Reader™.]
