The Arizona Department of Health Services/Division of Behavioral Health Services (ADHS/DBHS) has achieved several meaningful goals in regards to planning, designing, and implementing diverse initiatives to promote the inclusion of cultural values and traditions at all levels of care provided statewide. In the past, ADHS/DBHS has devoted its efforts in the development of a comprehensive Cultural Competency program involving state contractors as well as other stakeholders, community members, services providers, and community based organizations. ADHS/DBHS focused on leading initiatives that have had an important impact on the provision of Behavioral Health services.
Through methods of data collection and community collaboration, ADHS/DBHS has determined that many disparities and/or gaps still exist with regard to tradition, cultural believes, diverse cultures, and race/ ethnicity being included as vital elements in quality of care and effectiveness of services provided. Therefore, ADHS/DBHS has determined that it is time to focus efforts on data driven outcomes and apply new initiatives and programs to provide a comprehensive range of inclusive and high quality services for all the underserved/underrepresented populations identified within Arizona’s geographical regions.
The resources found on this page are meant to provide T/RBHAs, behavioral
health providers, and behavioral health recipients with access to:
- ADHS/DBHS Cultural
Competency Initiatives;
- Resources to assist in
the delivery of culturally competent behavioral health services; and
- Research on issues
related to cultural competency.
ADHS/DBHS
Cultural Competency Initiatives
Cultural Competency Narrative Fiscal Year 2009-2010
DBHS Cultural Competency Plan 2009–2010 WORK PLAN Requirements Guide
DBHS Cultural Competency Plan 2009–2010 WORK PLAN Initiatives
Cultural Competency Plan 2008-2009
ADHS/DBHS Cultural Competency Annual Review (2005-2006)
and Plan for 2006-2007
ADHS/DBHS Policy and Procedure CO 1.2,
Cultural Competency
ADHS/DBHS Cultural Competency Organizational Assessment
Protocol
ADHS/DBHS Cultural
Competency Activities Assessment
ADHS/DBHS Personal
Cultural Competency Self-Assessment
Cultural Competency Resources
DBHS Diversity Fact Sheet [PUB 137K]
DBHS English/Spanish
Glossary of Behavioral Health Terms
Arizona Civil Rights and
Advocacy Organizations
Culturally
and Linguistically Appropriate Services (CLAS) in Healthcare Standards
The
Office of Minority Health, Cultural Competence
The National Center for Cultural Competence, Georgetown University
Translated Agency Signage Templates
(English, Spanish, Chinese, Arabic and Navajo)
English/Spanish
Medical Encyclopedia
Cultural Competency Research
Agency for Healthcare
Research and Quality, Cultural and Linguistic Competency
Struggle to Communicate: Medical Interpretation in Arizona, St. Luke’s
Health Initiatives, 2004
Meeting the Mental Health Needs of American Indians
and Alaska Natives, Spero M. Manson, 2004
Compendium of Cultural Competence Initiatives in Health Care, The Henry
J. Kaiser Family Foundation, 2003
Cultural Competence in Health Care: Emerging Frameworks and Practical
Approaches, The Commonwealth Fund, 2002
Cultural Competency Standards in Managed Care Mental Health Settings:
Four Underrepresented/Underserved Racial Ethnic Groups, 2001
Cultural Competence Works: Using Cultural Competence
to Improve the Quality of Health Care for Diverse Populations and Add
Value to Managed Care Arrangements, Health Resources and Services
Administration, U.S. Department of Health and Human Services, 2001
Culture, Race and Ethnicity, A Supplement to Mental Health: A Report of
the Surgeon General, 1999
Cultural Competency Reports
Diversity Penetration Report from July to December 2008
Cultural Competence Effectiveness Report for 2008-2009 Fiscal Year Plan Overview
Diversity Report - July 2006 to June 2007
Deaf and/or Hard of Hearing Survey of Providers – October 2007 to May 2008
More Annual Reports can be view on our Annual Reports page
[*Files indicated as PDF require
Acrobat
Reader™.]
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