Behavioral Health System Performance Framework and Dashboard

Service Delivery

For Adults by GSA

Are services provided based on the needs of individuals and families?
Individuals... GSA 1
(NARBHA)
GSA 2
(Cenpatico)
GSA 3
(Cenpatico)
GSA 4
(Cenpatico)
GSA 5
(CPSA)
GSA 6
(Magellan)
Participate in their treatment plans 93.4% 90.9% 92.9% 92.4% 89.4% 90.6%
Have current and complete service plans 76.5% 81.3% 82.4% 94.1% 88.2% 82.4%
Receive services identified on their service plan 91.7% 87.5% 80.0% 80.0% 82.4% 88.2%

Performance is presented for:

  • FY2013 Annual MHSIP Consumer Survey for Adults and Youth receiving behavioral health services
  • Quarter 5 FY2013 Behavioral Health Service Plan performance measure
    • Quarterly dashboard scores will roll up to an annual sample size reflecting a 90/10 sampling methodology
  • Quarter 4 FY2013 Behavioral Health Service Provision performance measure
    • Quarterly dashboard scores will roll up to an annual sample size reflecting a 90/10 sampling methodology

See Summary page for historical trend charts.