Division of Behavioral Health Services
Policy and Procedures Manual
Welcome to the New DBHS Policy and Procedures Manual. Please note that the site is still under transition. For additional assistance please contact the BHS Policy Unit. Please see our Policy Clarification Memorandums form supplementary information.
Section 1: Network/System of Care
Section 2: Finance/Billing
Section 3: Quality Management
Section 4: Medical Management/Utilization Management
Section 5: Contract and Corporate Compliance
Section 6: Data Systems/Reporting Requirements
Section 7: Grievance and Appeals/Member Rights
Section 8: Forms and Attachments
Please choose the section of the manual you wish to access from the links above.
Note: Information provided in PDF files.