Division of Behavioral Health Services

Member Handbook

The Arizona Department of Health Services/Division of Behavioral Health Services (ADHS/DBHS) Member Handbook template is intended to provide information to behavioral health recipients regarding the availability of services in the Arizona 's public behavioral health system.  The member handbook provides information regarding how to obtain services, what services are available, what service limitations exist for Title XIX/XXI and Non-Title XIX/XXI eligible persons and behavioral health recipient rights and responsibilities.

Each contracted Tribal and Regional Behavioral Health Authority (T/RBHA) has added geographic service area information to the ADHS/DBHS member handbook template to create T/RBHA specific versions of the member handbook.

To access the 2013 ADHS/DBHS Member Handbook template:

• Template in English
• Template in Spanish
• Services for Non-Title XIX eligible persons determined to have a Serious Mental Illness (SMI) – Effective 07/01/12
  • English | Spanish
• Notice of Taxi Co-pays in English
• Notice of Taxi Co-pays in Spanish
• Letter in English
• Letter in Spanish

Below are links to access each T/RBHA Member Handbook:

Magellan:
Member Handbook (English - Spanish - Alternative Formats)

Community Partnership of Southern Arizona (CPSA):
Member Handbook (English - Spanish - Alternative Formats)

Northern Arizona Behavioral Health Authority (NARBHA):
Member Handbook (English - Spanish - Alternative Formats)

Cenpatico Behavioral Health of Arizona:
Member Handbook (English - Spanish - Alternative Formats)

Gila River Regional Behavioral Health Authority:
Member Handbook (English)

Pascua Yaqui Centered Spirit Program (CSP)
Member Handbook (English)

White Mountain Apache Regional Behavioral Health Authority:
Member Handbook (English)