The Office responds to management and staff inquiries, conducts necessary research, and provides advice to assist in resolving issues affecting the Department. Other key activities include:

• Oversight of administrative hearing cases, and assisting in the issuance of Director decisions; 
• Responding to public records requests from reporters, the public, legislators, and out-of-state requests from attorneys and businesses and resolving of attendant confidentiality issues; 
• Acceptance of service of subpoenas, lawsuits, complaints, and claims, and coordinating responses through production of records, correspondence, and coordinating with Attorney General’s Office and the respective programs; 
• Reviewing and drafting of proposed legislation; administration of the Department’s Human Subjects Review Board; 
• Coordination of reporting to the Healthcare Integrity and Protection Data Bank (HIPDB).