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HIV Care and Services

Frequently Asked Questions

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Frequently asked questions about the Ryan White Care Act.

How is Ryan White Part B funding used?

The Ryan White HIV/AIDS Program gives funding to agencies in Arizona to provide care and treatment services to people living with HIV/AIDS.

Where do I go for Ryan White services?

For residents living in Maricopa and Pinal Counties, the Maricopa County Department of Health manages this federal funding (Part A). Please contact Care Directions Central Eligibility for information on services. Residents living in Mohave County receive funding under Las Vegas, NV Part A. North Country serves as the point of contact for Mohave County residents for services. Arizona Department of Health Services administers funding for the rest of the state (Part B). For services, please refer to the Contractor Roster.

What types of Ryan White Part B services are available?

Although services may vary from region to region due to local need, some of the services provided include:

  • outpatient medical care,
  • diagnostic testing,
  • dental care,
  • mental health services,
  • substance abuse services,
  • health insurance premium & cost sharing assistance (HIPCSA),
  • medication copay assistance through ADAP,
  • transportation assistance,
  • and case management.

Please contact your region's contractor for more information on services.

How do I qualify for Ryan White Part B?

Eligibility is based on HIV+ status, income and residency. If you are interested in enrolling in the program, you will have to complete the Intake process with a case manager. Supporting documentation requested by the case manager will be screened to determine if you meet the guidelines.

What kind of supporting documentation is required?

  • Lab confirmation of HIV+ status
  • Proof of Residency
  • Proof of Income
  • AHCCCS Denial Letter, if applicable
  • Proof of Insurance (e.g. AHCCCS, Medicare, Federally Facilitated Marketplace or private insurance)

Ryan White Part B is the payer of last resort. What does this mean?

If you are eligible for benefits from any other health insurance plan or federal or state program, you must first access benefits from that program. If you have access to insurance through your employer you must sign up for it. RWHAP may be able to help, but you must always access any benefits you are eligible for first.

Can I have other health care coverage and still be in Ryan White Part B?

Yes, in some instances, Ryan White Part B may be able to provide services that are not covered by your insurance. Ryan White Part B may be able to assist with insurance copays and deductibles as well.

What are Ryan White Part B outpatient/ambulatory health services?

These are your primary care provider visits. Your primary healthcare includes services received by a primary care provider in an outpatient setting.

What is Medical Case Management?

Medical case management is a client-centered service that provides assistance in accessing and coordinating services that are critical to maintain your health and well-being.

Why would I need a Medical Case Manager?

Living with HIV/AIDS can present numerous challenges. The MCM can help you access health care, medications, labs, mental health care, substance abuse treatment, housing and other support services.

How do I find a Medical Case Manager?

You may contact any of the case management providers listed on this website.

What is AZ Ryan White Part B's plan to help with transitioning patients into the Federally Facilitated Marketplace (FFM)?

The Ryan White Part B Program will continue to coordinate the administration of premiums, deductibles, and medical copayments through the Medical Benefits Manager (MBM), Southern Arizona AIDS Foundation (SAAF).

The Ryan White Part B Program will provide premium and cost sharing assistance on Silver Plans only. Eligible clients must enroll in a FFM Silver plan to receive premium, deductible, medical copay and medication copay assistance from the Ryan White Part B/ADAP program.

Ryan White Part B will pay premiums up to a maximum of $350 per month per client for Part B clients. Clients must enroll in a Silver Plan and be ADAP eligible to receive premium assistance. Clients who are not ADAP eligible are responsible for paying their own premiums. Premiums exceeding $350 per month will result in a reduction of medical deductible/copay assistance.

Part B will assist with medical copayments and deductibles up to $3000 maximum per client per year for Part B. clients. Ryan White Part B funding cannot be used to pay for an invoice with a date of service in a previous grant year. Ryan White Part B Grant year is April 1 through March 31. Clients must be ADAP eligible on the date of service of an invoice. Clients who were not ADAP eligible at date of service on the invoice are responsible for paying their own invoices associated with this service.