Due to scheduled maintenance by the Arizona Department of Administration to the state datacenter, azdhs.gov and related services will be unavailable from 10:00 p.m. Friday, November 15, until 10:00 a.m. Saturday, November 16. Thank you for your patience.
Resources for Refugees
Know Your Rights and Responsibilities
- If you are having a medical emergency, call 911. If you have health problems that are not an emergency, do not call 911. Make an appointment with your doctor or ask your case manager for assistance.
- All refugees and asylees are eligible for a comprehensive medical exam and vaccinations within the first 90 days of arrival. Please ask your case manager to schedule your appointment.
- All refugees and asylees are entitled to up to 8 months of medical cost assistance through the Refugee Medical Assistance Program (RMAP) until December 31, 2013. If you do not have your RMAP card, please call 1-602-542-6644.
- Beginning January 1, 2014 everyone will be required to have health insurance either with AHCCCS, through your employer, or purchased on the health insurance marketplace. If you do not have health insurance, you will be required to pay a penalty. You can begin enrolling in a health insurance plan on October 1, 2013 at Health-e-Arizona PLUS.
- Everyone has the right to culturally and linguistically appropriate health services, as mandated by Title 6 of the Civil Rights Act. Please ask your case manager for an “I Speak” card to show to health service providers. Information is available on your language access rights and local interpretation service providers.
- Whenever you visit a new health service provider, be sure to keep with you a record of your vaccinations, a list of all medications you are taking, as well as the name of your doctor.