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This resource listing was compiled by the OCSHCN Cultural Competency Committee. It is intended to assist visitors in locating multicultural and healthcare materials. This is a limited guide and by no means all inclusive. We will review and update it annually.

Focus on Cultural Competence Skills for Professional Staff

www.socialworkers.org/sections/credentials/cultural_comp.asp 
National Association of Social Workers. Provides the NASW Standards for Cultural Competence in Social Work Practice.

erc.msh.org/mainpage.cfm?file=1.0.htm&module=provider&language=English 
Provider’s Guide to Quality and Culture. Includes information sheets and individual and organizational assessment tools. In Spanish also.

www.culturediversity.org 
Focuses upon differences and similarities among cultures with respect to human care, health, and illness based upon the people's cultural values, beliefs, and practices, and to use this knowledge to provide cultural specific or culturally congruent nursing care to people.

www.professionalchaplains.org 
The Association of Professional Chaplains website. The Learning Module, Cultural and Spiritual Sensitivity by Sue Wintz, BCC and Earl P. Cooper, BCC. can be viewed on this site. Sue Wintz is a chaplain at St. Joseph’s Hospital in Phoenix. To view the module, go to Professional Resources, then Reading Room, then Learning Module, Cultural and Spiritual Sensitivity. The materials include cultural awareness assessment tools and information on various cultures and their traditions.

www.ethnomed.org 
Ethnic medicine information from Harborview Medical Center. Website contains information about cultural beliefs, medical issues and other related issues pertinent to the health care of recent immigrants to the US, many of whom are refugees fleeing war-torn parts of the world. Includes materials written in Spanish.


Focus on Tools and Resource Guides

http://ctb.ku.edu 
Community Tool Box supports work in promoting community health and development. Information on over 250 topics. Toolkits are available. Go to Tools, Table of Contents-Part H, Cultural Competency, Spirituality and the Arts and Community Building (Chapters 27-29). In Spanish too.

www.plainlanguage.gov 
The goal of Plain Language.gov is to promote the use of plain language for all government communications. Using plain language can save agencies time and money and provide better service to the American public. You can find how to tools and guidelines to improve written material production.



Cross Cultural Information

http://blackhealthcare.com 
Addresses the special health problems of African-Americans.

www.hispanichealth.org 
Their mission is to improve the health and well being of Hispanics. The National Alliance for Hispanic Health (the Alliance) is the Nation’s oldest and largest network of Hispanic health and human services providers. This site offers resources such as health fact sheets, health news and web links.

http://www.ihs.gov 
On the main page go to the Area Offices and Facilities section and from here you can go to the various offices around the state. You can obtain cultural information on the 19 Arizona tribes. Each tribe is unique, with its own language and culture.

http://www.ihs.gov/FacilitiesServices/AreaOffices/Navajo/ 
For information on providing culturally sensitive services to the Navajo population go to Cross Cultural Medicine.

www.pascuayaqui-nsn.gov
To learn more about the Pascua Yaqui tribe’s history, culture and language go to the ‘Language Development Department’ drop down.



Medical Dictionaries/Brochures

http://library.med.utah.edu/24languages 
Provides electronic access to over 200 health education brochures in 24 different languages.

www.healthyroadsmedia.org 
Provides video, audio, web-page video and written formats. Provided in English, Spanish and several other languages.

http://www.ucop.edu/cmhi/documents/dictionary3rd.pdf 
English-Spanish dictionary of 14,000 health related terms. There is a comprehensive list of terms related to anatomy (including pictures), signs and symptoms, communicable diseases, chronic diseases, maternal and child health, nutrition, oral health, mental health, traditional medicine and many more. Also includes many popular terms used in Mexico and Central America to describe signs and symptoms of illness included in the dictionary.



Focus on information for Parents, Children and Youth

www.askme3.org 
This website offers Ask Me 3 questions to better understand your health important information for every time you talk with a doctor, nurse, or pharmacist. There are printable brochures for physicians and patients to use. Provided in English and Spanish.

http://www.4woman.gov/
A National Women’s Health Information Center which is U. S. Government-approved women’s health information site. Supports culturally sensitive educational programs that encourage women to take personal responsibility for their own health and wellness. This section focuses on minority women’s health. In Spanish also.
www.beachcenter.org 
Has research materials, stories and tips on cultural diversity. Some materials in Spanish.
www.clas.uiuc.edu

The Culturally and Linguistically Appropriate Services Early Childhood Research Institute identifies, evaluates, and promotes effective and appropriate early intervention practices and preschool practices that are sensitive and respectful to children and families from culturally and linguistically diverse backgrounds. In Spanish also.

http://www.awesomelibrary.org 
Information for parents, teens and children on multicultural topics. Several languages are available including Spanish.

http://nnlm.gov/outreach/consumer/multi.html
The Other Language Resources page lists numerous sites for consumer health information materials in multiple languages, and several language-specific sites are listed as well. Additionally, one of the best features of the page is the Google Custom Search, which allows searches within the linked pages only. For example, a search for Korean diabetes will bring up all of the pages within the specific sites containing those words.


For additional websites containing cultural competency materials, click on the following
Arizona Department of Health Services office links:
Center for Minority Health at http://www.azdhs.gov/phs/minorityhealth/index.htm
and the Division of Behavioral Health Services at http://www.azdhs.gov/bhs/cc.htm 



Revised: October 2006

Questions or comments can be directed to the Office for Children
with Special Health Care Needs, (602) 542-1860.

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